Forestry 2020

Enhance field communication and collaboration between forestry teams

Forestry 2020

Enhance field communication and collaboration between forestry teams

Forestry 2020

Enhance field communication and collaboration between forestry teams

Forestry 2020

Enhance field communication and collaboration between forestry teams

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BRIEF  Design User Experience of future highly automated forestry machines in 2020 by focusing on «Navigating the harvester machine»

PROJECT INFO  Umeå Institute of Design, 8 weeks, 2015

TEAM  Nikolaj Dam Roadley-Battin, Mike Kirk Andersen

COLLABORATION  SLU, Skogsteknisk klustret (Swedish Forestry Cluster)

SKILLS  Group work/ Conducting and synthesizing research, opportunity definition, scenario and concept sketching, prototyping, wireframes, information architecture

Individual/ UI screens for final prototype, final presentation narrative and role-play, infographics

BRIEF  Design User Experience of future highly automated forestry machines in 2020 by focusing on «Navigating the harvester machine»

PROJECT INFO  Umeå Institute of Design, 8 weeks, 2015

TEAM  Nikolaj Dam Roadley-Battin, Mike Kirk Andersen

COLLABORATION  SLU, Skogsteknisk klustret (Swedish Forestry Cluster)

BRIEF  Design User Experience of future highly automated forestry machines in 2020 by focusing on «Navigating the harvester machine»

PROJECT INFO  Umeå Institute of Design, 8 weeks, 2015

TEAM  Nikolaj Dam Roadley-Battin, Mike Kirk Andersen

COLLABORATION  SLU, Skogsteknisk klustret (Swedish Forestry Cluster)

How can safety, quality and efficiency be improved through cut navigation? How can information assist team work between operators?

How can safety, quality and efficiency be improved through cut navigation? How can information assist team work between operators?

How can safety, quality and efficiency be improved through cut navigation? How can information assist team work between operators?

How can safety, quality and efficiency be improved through cut navigation? How can information assist team work between operators?

CONCEPT

CONCEPT

Moving within the rough conditions of the forest, there are several elements to notice and take care of. Navigating the harvester demands a capacity to work in team with the forwarder, to navigate in a changing terrain and making both planning and navigation decisions.

We imagined a solution that connects stakeholders and encourages collaboration. Each stakeholder has access to a shared platform that allows collaborative planning and supervision by project leaders and master planners. This collaborative platform also provides individual benefits, as the operators are offered more tools to plan, communicate and revise changes of the terrain.

Moving within the rough conditions of the forest, there are several elements to notice and take care of. Navigating the harvester demands a capacity to work in team with the forwarder, to navigate in a changing terrain and making both planning and navigation decisions.

We imagined a solution that connects stakeholders and encourages collaboration. Each stakeholder has access to a shared platform that allows collaborative planning and supervision by project leaders and master planners. This collaborative platform also provides individual benefits, as the operators are offered more tools to plan, communicate and revise changes of the terrain.

HOW IT WORKS

HOW IT WORKS

Planning and navigation are both difficult tasks for the harvester operator. Many decisions are made in-situ on a ‘Trial and Error’ basis, which makes it difficult for new operators as they lack experience. Moreover, there are many stakeholders involved in planning the cut and the information delivery between them is very sequential and linear. We observed that there is a conflict in the applications used, as there is no shared communication.

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The collaborative platform helps the harvester operator in making in-situ decisions and allows quick changes during cut navigation. Changes in cut navigation could assist other operators from the team in better planning their cut navigation of the terrain by using a collaborative curated plan.

Ultimately this could lead to an improved overall positioning and repositioning of the harvester machine, as learning by doing could assist both planners and operators through feedbacks from the terrain. Therefore the collaborative platform is a tool to enhance quality and efficiency within the team.

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ETHNOGRAPHIC RESEARCH

ETHNOGRAPHIC RESEARCH

After getting to know the work practice of experienced forestry operators on a tough terrain, we broadened our point of view by interviewing future drivers and conducted interviews with forestry students at Burträsk Naturbruksgymnasium.

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Forestry students pointed out the fact that they really enjoy the challenging environment of operating such a powerful harvester machine but they stated that planning is a challenge, as this task demands experience and knowledge about terrain, machine and forest.

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These diverse interviews with different points of view helped us in creating personas as a tool to inspire our ideation and prototyping phase.

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RAPID PROTOTYPING OF THE CABIN EXPERIENCE

IDEATION

We explored several methods during our ideation phase such as HIT/3-6-5, affinity diagram and individual sketching. Prototyping mock-ups proved to be powerful to communicate quickly the experience during user testings.

We went forward with the idea of an cabin assistant on a heads up display and on tablet.

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FRAMING THE PROJECT AS A SERVICE DESIGN PLATFORM

SERVICE DESIGN

Based on presentations with our collaboration partners, we moved our project towards a service design project as the implementation of a tablet within the harvester machine offered a mobility that would be beneficial for the whole team.

We interviewed a project planner and gain further insights on team work. We created wireframes and UI for tablet and cabin heads up display. Finally, we presented our concept embedded in a role-play so our audience could see the benefits of our solution unfold in real time.

ROLE & REFLECTION

ROLE & REFLECTION

I learned a lot about research methods thanks to my teammates and I provided my skills in rapid prototyping, concept sketching and creating the role-play for final presentation.

We challenged ourselves to extend our point of view about the broader ecosystem in which the harvester operator was working. This lead uf to reframe our project towards a service solution. Working with professional users was gratifying because we could make them rethink the way they work and collaborate and create direct impact on ergonomics and working conditions.

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